Escade Technologies (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our design, development, and marketing services (“Services”), including software solutions that integrate WhatsApp messages for notifications, OTPs, and transactions.
1. Information We Collect
We collect and process the following information:
- Personal Information: Name, email address, phone number, company details, billing information.
- Usage Data: IP address, browser type, operating system, referring URLs, actions on our website or software.
- Communication Data: WhatsApp number (used for sending OTPs, notifications, or transactional messages).
- Third-Party Data: Information received from integrations (e.g., WhatsApp API, analytics providers).
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services.
- Communicate with you (including via WhatsApp) for OTP, transactional alerts, or marketing messages (with consent).
- Improve our Services and user experience.
- Comply with legal obligations.
3. WhatsApp Integration
- We use WhatsApp for transactional, OTP, and notification purposes only.
- Marketing messages via WhatsApp are sent only if you provide explicit consent.
- We do not share your WhatsApp number with unaffiliated third parties for their marketing.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Trusted service providers (e.g., hosting, WhatsApp API providers) under confidentiality agreements.
- Legal authorities, if required to comply with law or protect rights.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data.
6. Your Rights
Depending on applicable laws, you may:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Contact us at contact@escadetech.com for privacy-related requests.
7. Retention
We retain data as long as necessary to provide our Services or meet legal obligations.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on our website.
9. Contact
For privacy concerns, contact:
Escade Technologies
Email: contact@escadetech.com
Website: escadetech.com